Rathbone Web Co. is the trade name of Alexander Rathbone LLC, a web design and marketing company based in Canton, North Carolina. This policy explains what we collect on rathbonewebco.com and how we use it.

What we collect

Information you send us — your name, business name, email, phone number, and project details — through our contact form, by email or phone, or through the chat assistant on this site. Like most websites, we also receive basic technical data such as IP address, browser type, and pages visited through our hosting and analytics providers.

Chat assistant

Conversations with our site chat assistant may be stored and reviewed so we can respond to your inquiry and improve the service. Please don’t share sensitive personal information in chat.

How we use information

To respond to inquiries, provide and improve our services, send communications you’ve requested, and meet legal obligations. We do not sell your personal information.

Sharing

We share information only with service providers that help us run the business — website hosting, analytics, email, and payment processing through Stripe — and when required by law. Card payments are handled by Stripe; we never store your card number.

Email

Marketing emails include an unsubscribe link, and opt-outs are honored promptly.

Retention and security

We keep information only as long as needed for the purposes above and protect it with reasonable safeguards, though no method of transmission over the internet is completely secure.

Your choices

To request access to, correction of, or deletion of your information, email contact@rathbonewebco.com.

Children

This site is not directed to children under 13, and we do not knowingly collect their information.

Changes

Updates will be posted on this page with a new effective date.

Contact

Rathbone Web Co. · Canton, North Carolina · contact@rathbonewebco.com · 828-400-1398